Wednesday, March 19, 2014

Extraordinary Listening Skills



Hello Everyone

Did you know that:
                                   You get to choose who you are as a listener

The skills of extraordinary listening have seldom been taught. Consider that you do not need to take your brain into a ‘random access’ mode when people are talking to you. You could choose to listen in such a way that people love talking and sharing information with you. How will you do this? This is where the deeper philosophical aspects of listening come in. To do this takes a level of personal development and awareness requiring the listener to go  beyond their egos.  It goes into the area of creating communication as a medium for peace and harmony on the planet.

Foundations of extraordinary listening
What do I mean by this? Consider that people do not say anything right or wrong- they just say what they say and either it works or it does not work. If we don’t make people wrong when they are talking to us they will feel more open.

Similarly how we listen will determine what we are told.
Listen for responsibility or passion Often when people are talking they have an underlying passion or responsibility. A comment by a parent to a  20 year old son or daughter about their car such as ‘have you checked the tyres? What about the oil?’ May not be meant to be intrusive and bossy but rather the underlying message could be a parent being responsible saying in ‘code’ that ‘I love you, stay safe!’

Listen for what they are creating in the future – their possibility A comment like “I can’t tolerate the my job, I think I ‘ll leave”. This might be a desire to work more productively or independently rather than being heard as a complaint.

Listen for proaction rather than reaction  As in the above example, “I can’t tolerate the my job, I think I ‘ll leave”. This might be a desire to take more control of their life rather than be a victim.

Listen for the gems  The comment “Have you checked the oil?” could well be important for the longevity and resale value of the car.

Listen to understand “I can’t tolerate the my job, I think I‘ll leave”.  Could elicit a response such as “I did not know how bad the situation was becoming for you. Tell me more...”

These extraordinary filters will give you extraordinary relationships at home and work. And they will take some action on your part.


Roz Townsend  www.roztownsend.com